Articles tagged with: Advanced People Skills


TAGS How To Make Room For More Meaningful Relationships In Business

Being a leader means mastering the art of juggling both the current task and all the challenges it presents, but also keeping an eye on the horizon for new challenges and opportunities. This constant balancing act makes it easy to forget that the value of being connected to your colleagues is equally as important as being effective and efficient at getting the job done. Personal connections enrich and support the work at hand. Thus, leaders must also focus on being personable and engaging in their relationships.

Four Ways to Close the Communication Gap

One can easily argue that honing our communications skills is one thing we can all do to increase our success and achieve the results that we want.  It may not be the only thing we need to do, however, working on improving our communications skills and interpersonal interactions will always prove to be a positive and enlightening endeavor.

The communication gap is not just a generational phenomenon. It exists in every type of interaction – between parent and child, boss and employee, teacher and student, husband and wife, between siblings, friends, neighbors, colleagues and on and on...  There is a constant struggle in our communications to have our message be perceived as we intended.  If you have ever found yourself saying, “That is not what I meant” or “I believe you misunderstood what I was trying to convey”, then you have experienced the communication gap. The key is to create awareness around the fact that the gap exists and then work to modify your behavior to close the gap.


Add Coaching to the Leadership Toolbelt

There is no argument that effective leadership requires a variety of competencies in the leader’s toolbelt. Some of these tools include effective communication, inspiring, directing, creating vision, strategic thinking, building relationships, adaptability, drive, execution and emotional intelligence. Coaching is a relatively new tool for the leadership toolbelt. Like all the other leadership competencies mentioned, coaching is not the only tool for leaders; however, it is an important one.

There are many misconceptions of what coaching is and even how to use it, and leaders often think they are coaching when they are not. For example, a leader meets with a team member to discuss a challenge, situation or area for improvement and basically tells the employee how to resolve the problem. He or she may tell a story of resolving a similar situation. Next, the leader encourages the team member to “get out there and make the changes.”

Does this scenario sound familiar? Although this approach may have a place in leadership (in fact, it’s more like mentoring), too often, it becomes overused. When a leadership competency is overused, it becomes a weakness.

Read the article in it's entirety here: http://www.trainingindustry.com/blog/blog-entries/add-coaching-to-the-leadership-toolbelt.aspx



Sharing Your Passion to Improve the Endgame

 

Developing people skills is a journey that begins very early in life.  At one time you learned basic rules about your personal behavior and how to get along with others.  Perhaps it was from Robert Fulghum’s book “Everything I need to know I learned in kindergarten,” or the Golden Rule, or just to be helpful.  These are great rules to live by every day.  You’ve had a good start. MSBCoach’s Leadership Maturity Model’s “Ground Level Essentials” will provide an excellent refresher and set a firm foundation for advancing your people skills.



Screen Shot 2016 11 03 at 8.52.28 PM


 


Executive Presence

 

Possibly, the most challenging is statement a leader hears is from their boss, stakeholder or board member is “You need to work on your executive presence”.  Unfortunately, this statement is elusive - leaders are left guessing what exactly needs improvement and/or creating their own conclusions.   


Perhaps their boss isn’t sure how to articulate what they need to do in order to improve.  Defining  just what “IT” is can be like trying to nail Jell-O to the wall.  Often people will say, “you just know when someone has it….” or “that person really has presence – they must be born with it….”.  


 


Relationship Management

 

Possibly, the most challenging is statement a leader hears is from their boss, stakeholder or board member is “You need to work on your executive presence”.  Unfortunately, this statement is elusive - leaders are left guessing what exactly needs improvement and/or creating their own conclusions.   


Perhaps their boss isn’t sure how to articulate what they need to do in order to improve.  Defining  just what “IT” is can be like trying to nail Jell-O to the wall.  Often people will say, “you just know when someone has it….” or “that person really has presence – they must be born with it….”.  


 


Using EQ to Enhance Your Stakeholder Analysis

When you think of doing a stakeholder analysis, doesn’t it seem a little mid-20th century? When you look at it, after all is said and done, isn’t it really just names? Scrawled black and white names hanging there on the page in front of you with no depth whatsoever. However, there is something much, much more going on behind each and every name on that page.  Every one of those colleagues, every one of those team members, has an emotional makeup that pushes them to make all sorts of decisions, both logical and illogical. Those humans, every individual named on that page, are flesh, blood, and bones so why not take that fact into consideration the next time you perform a stakeholder analysis?

I understand, it might seem a little challenging to project your EQ onto something as two-dimensional as a stakeholder map. “I mean” you might be thinking “isn’t the stakeholder analysis supposed to simply be a strategic planning tool? Don't make this more difficult than it needs to be!”  




Are You a People Magnet?

Why is it there are some people that easily draw crowds at parties and other social gatherings while others struggle to make connections? There are a number of reasons this occurs but surely, the “people magnet” in the crowd has what we define on the MSBCoach Leadership Maturity Model (LMM) as “Advanced People Skills.” Advanced People Skills are not only valuable in daily social interactions but they are essential to good leadership. After all, projects are managed and people are led. And good leaders must be equipped with the appropriate level of job knowledge as well as the people skills necessary to optimize the team’s production and job satisfaction. Advanced People Skills include the ability to motivate and influence others. Someone with this competency is also approachable, open minded, able to read people, and is collaborative. 


People Champion

Being a “People Champion” is key to great leadership. If you saw the Women's World Cup Final, you may have seen what a “People Champion” can accomplish!

First, nothing happens without a goal (double entendre intended)! You have to know where you’re going and then everyone needed to get there must know too.



Why Leaders Coach

We live in a fast-paced, ever changing, complex world. As leaders we are constantly looking for more effective, efficient, and productive ways to do our work and that of those we lead. You probably have read the statistics that the Gallup organization published about the percentage of non-engaged and actively disengaged employees (http://www.gallup.com/consulting/52/Employee-Engagement.aspx). The cost is staggering. Even with jobs in jeopardy during tough economic times, employee engagement has not significantly increased and the reasons for the lack of engagement have not changed. Leadership is still the key but a specific style of leading is needed.


Leadership Pitfalls: Are you making mistakes or making excuses?

ID 10094997

It’s happened to us all: At some point in our careers we didn’t know the answer.

We were not prepared. We weren’t sure of what decision to make. And for some – this is our worst nightmare! Especially in the workplace, we are concerned with how our coworkers, bosses or clients perceive us. We want them to feel we are credible and competent additions to the team. But how do we balance that with our innate “human-ness”? The state of being imperfect – but trying to be so?