Webinar: Customize to Connect

Business leaders are currently faced with serving five different generations of customers. Each of these generational cohorts have distinct needs and expectations when it comes to their service and support. In order to better capture and retain their business, it is increasingly important for leaders to understand each of these cohorts and customize their approach. 

In this webinar, we will explore:

• the preferences of each of the five generational cohorts:
  • Traditionalists,
  • Baby Boomers,
  • Gen X,
  • Millennials, and
  • Gen Z
• actionable strategies for customizing your service, marketing, and support to each