The Leadership Maturity Journey
Ground level - Emotional Intelligence
Leaders with Emotional Intelligence have developed a combination of self-awareness, self- management, social awareness, and relationship management that allows them to effectively identify and manage their own emotions and the emotions of others to enhance relationships and leadership effectiveness.
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“There were things I already knew but this class gave me refreshers on excellent customer service and how emotional intelligence plays an integral and vital part in our daily interactions internally and externally”