Developing people skills is a journey that begins very early in life. At one time you learned basic rules about your personal behavior and how to get along with others. Perhaps it was from Robert Fulghum’s book “Everything I need to know I learned in kindergarten,” or the Golden Rule, or just to be helpful. These are great rules to live by every day. You’ve had a good start. MSBCoach’s Leadership Maturity Model’s “Ground Level Essentials” will provide an excellent refresher and set a firm foundation for advancing your people skills.