Trust in leadership is on the decline. What is most concerning is that trust is the basis for all positive human interaction, either in the workplace or in our personal lives. Without trust collaboration and communication deteriorates, employees are less likely to bring innovative solutions or thoughts to the table, and productivity declines. All of this eventually leads to employees who are not engaged and a workplace that becomes toxic to be in.
The first question we should ask is, "Why is trust so important in an organization"? Consider this quote from Sissela Bok, author of Lying:
Trust is a social good to be protected just as much as the air we breathe or the water we drink. When it is damaged, the community as a whole suffers; and, when it is destroyed, societies falter and collapse…Trust and integrity are precious resources, easily squandered, hard to regain.