DATE: Wednesday, September 09, 2015
TIME: 10:30 AM – 11:30 AM EDT
Conflict is a normal and necessary part of healthy relationships yet is is one of the greatest challenges for most leaders. Some leaders completely avoid conflict at all cost and other leaders embrace it every chance they get ... which in turn, causes people to avoid them. As leaders we must learn to be confident in leading ourselves and others through proper conflict resolution. When a leader mismanages conflict it can harm relationships, break down trust and have long term results on projects… ultimately hitting the bottom line and affecting the entire organization. On the contrary when conflict is handled in a respectful and positive way, it creates the opportunity for the following:
Through learning the skills you need for successful conflict resolution (which includes managing conflicts between your team members as a mediator), you can face disagreements with confidence and keep your personal and professional relationships strong and growing.