Tim Smith

Industry Experience & Specializations

• Insurance industry work; specifically claims functions (though worked with other function areas extensively)


  • B.S. degree - Virginia Polytechnic Institute

Coaching Certifications

  • Professional Certified Coach, PCC (International Coach Federation)
  • Associate Certified Coach, ACC (International Coach Federation)
  • Core Essentials Graduate, CEG (from Coach U)
  • MBTI® Master Practitioner
  • Essential Facilitation (Interaction Associates)
  • Human Performance Improvement (Association for Talent Development
  • Facilitation experience:
    • emotional intelligence centered trainings for communication, conflict, interpersonal skills, teamwork
    • strategic planning
    • decision making/problem solving meetings (design & facilitation) 
  • Coaching
    • Executive Teams
    • VP level
    • new-to-role leaders
    • high-potential employees
    • leadership performance turnarounds
  • Consulting work
    • human capital strategy development
    • culture integration 


At heart, Tim Smith is a perceptive and analytical solver of problems, who is deeply motivated to make a difference. Tim works as a facilitator, coach and consultant and has almost 20 years of wide-ranging, training and development experience. He spent the majority of his corporate career in the learning and development function for one of the country’s largest insurance and financial services companies. Tim seeks to bring his ‘Fortune 50’ experience to small and midsize businesses. He thrives on partnering with business leaders to identify obstacles to advanced performance, and then working with them to implement creative solutions. 

As a facilitator, Tim uses a friendly and interactive style and quickly builds rapport with participants. Even his training sessions and presentations are interactive. He often weaves in personal stories of success and failure that apply to the topic or situation. 

As a coach, Tim creates a safe, supportive environment; flexing to meet each client's individual needs. Inquisitive and insightful, Tim partners with clients to discover impediments to their success, and the powerful actions to overcome them. He encourages commitment and supports accountability, moving clients consistently toward their desired outcomes. 

As a consultant, Tim seeks to understand the client’s desired future state, as well as the current level of performance. After identifying this gap, he looks to identify applicable causes. Tim leverages intuitive analysis and perceptive critical thinking to organize and prioritize the various contributing factors and make sure that proposed solutions address each cause. 

Tim is a Master Practitioner of the Myers-Briggs Type Indicator® (MBTI®), and finds this an incredibly powerful tool for raising self-awareness and creating understanding between people. He has worked with the tool since 2004 and has debriefed hundreds of clients in small groups, workshops and one-on-one coaching sessions. Tim often builds components of MBTI® into his work. 

He is also passionate about emotional intelligence, organizational culture, employee engagement, change resilience, and above all when learning drives business results for the client. 

When he isn’t working, Tim enjoys time at home and with family. He is an avid hiker and backpacker and has recently started to explore mountaineering. 

 Proudest Professional Achievement and Why? 

Leaving the security and stability of a corporate setting to pursue the dream of running my own company.

Proudest Personal Achievement and Why? 

Applying the skills and living from the concepts that I help leaders develop. Being a better human, man, husband and father because I "practice what I preach".

Three words someone else would use to describe me:

Insightful, Analytical, Resilient

I consider a day a success if:
I have contributed meaningfully to the greater good.

The toughest challenge I’ve ever faced is:
The transition from working in a corporate setting to entrepreneurship and self-employment.  

Favorite Quote:

“If you could kick the person in the pants responsible for most of your trouble, you wouldn’t sit for a month.”
—Theodore Roosevelt