Leaders at this level have advanced to having more strategic responsibilities. Change is initiated frequently from this level and employees look to this level for clarity. The broader purpose of the organization as it relates to the general community is of greater interest and appreciation.
Become more organized, manage your time better, and polish up on problem solving. Learn how to delegate better, and hold others accountable.
Leaders who are champions of change assesss and anticipate future needs, challenge the status quo, take calculated risks, and present a clear vision to negotiate and execute change in their organization.
“There were things I already knew but this class gave me refreshers on excellent customer service and how emotional intelligence plays an integral and vital part in our daily interactions internally and externally”