The Leadership Journey
THIS LEVEL VENTURES BEYOND THE BASIC SUPERVISORY/MANAGEMENT LEVEL TO A MORE LEADERSHIP MINDSET. THE ESSENTIALS IN THIS LEVEL BUILD ON THE COMPETENCIES LEARNED PREVIOUSLY AND INCORPORATE THE BROADER NEEDS OF AND LEADING WITHIN THE ORGANIZATION. A DEEPER NEED EXISTS FOR UNDERSTANDING WHAT MOTIVATES AND ENGAGES PEOPLE TO COMMIT AND BUY-INTO ENACT COMPLEX PROJECTS AND ORGANIZATIONAL CHANGE.
Advanced People Skills
Being A Change Agent
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“There were things I already knew but this class gave me refreshers on excellent customer service and how emotional intelligence plays an integral and vital part in our daily interactions internally and externally”