- The higher an executive advances up the organizational latter, they are less dependent on technical skill and require more effectiveness in interpersonal skills and emotional intelligence.
- Coaching is an effective tool for improving the bottom line performance in executives and organizations
- Coaching builds skills and capacities for more effective working relationships.
- Coaching paves the way for decision makers to create higher levels of organizational effectiveness through dialogue, inquiry and positive interactions.
- Coaching helps identify when teamwork is important; the how and when to apply the skills necessary to foster it.
- Coached executives have reported improvements in the following areas:
- 53% in Productivity
- 48% in Quality
- 48% in Organizational Strength
- 39% in Customer Service
- 34% in Reducing Customer Complaints
- 32% in Retaining Executives who Received Coaching
- 23% in Cost Reductions
- 22% in Bottom-line Profitability
*Research from the Center for Creative Leadership