Training Workshops
-
Balancing Work & Life
-
COACH101: Coaching as an Effective Leadership Tool
-
COMM101: Effective Communication
-
Leading Customer-focused Teams
-
Developing Your Personal Leadership Brand
-
Generational Leadership
-
Giving and Receiving Feedback
-
Leadership Presence
-
Listening: the Superior Leadership Key
-
Managing Difficult Conversations
-
PM101: Creating a Performance Plan
-
Rock Wall Climbing Experience
-
Social Awareness and Relationship Management
-
The Seven Habits of Highly Effective People
Balancing Work and Life – Is there such a thing?
A work-life balance isn’t simply measured by balancing the number of hours you spend at work and/or at “life.” Having balance means having the ability to be “fully present where you are”. In other words, when you are working, you are not distracted by things (or relationships) that aren’t being properly taken care of in your personal life; and when you are away from work, you are not distracted about the things that aren’t being done at work. This can only happen if you get clear about your roles, values, goals and objectives and then get better at focusing on them. In this workshop you will be taken through a series of activities and assessments that will help you define your work-life balance and then achieve it. |
COACH101: Coaching as an Effective Leadership Tool
We believe that a leader who coaches can: Help their employees set better goals and then reach those goals; Ask their employees to do more than they would have done on their own; Focus their employees to accomplish results quicker; Support employees in developing flexibility and change-readiness; Provide the tools, support and structure to accomplish more. |
Communications 101: Effective Communication
The key to effective leadership is effective communication. If you are talking and no one is listening or understanding, you are not communicating. In this introductory session to leadership communication, we identify what communication is (listening and speaking), communicating differently to different people, and when to use email, written, phone, virtual or face-to-face communication. |
Customer 101: Leading Strong Customer Service Teams-- internally and externally
Customer service is not just about the “customer”. Excellent customer service begins with the leadership, the culture of an organization and its team members. Research reveals that happy employees create happy customers. Surveys show this consistently within 2% of each other. In this session we will define customer service, identify who your customer is, the three rules for excellent customer service, culture and customer service and listening skills. This workshop includes a workbook and customer service style assessment. |
Developing Your Personal Leadership Brand
PERSONAL BRAND . . . a trendy phrase or something of value. In short it’s what will you be known for in your organization. Whether you are a student, searching for your next job or already employed, it’s important for you to be able to articulate your unique value proposition.
This session explores:
- Why a personal brand is important to your success at “Me, Inc.”
- How to create an effective personal brand statement.
- How to manage your brand with social media.
- What return you receive from living your brand.
|
Generational Leadership
For the first time in history, four distinct age generations are together in the workplace with a potential fifth one being added soon. What are their differences and how does each generation understand the others and their approach to work? Each generation brings its own perspectives, experiences, and value systems, and each one needs to be understood and celebrated for what it brings to the table. On the flip side, generational conflict causes lost productivity and incalculable effects on motivation and morale. |
Giving and Receiving Feedback
This is one workshop you do not want to miss. Have you ever given or received feedback and it did not turn out at all the way you expected? In this workshop we will explore the SBI feedback model. This model is a powerful and useful tool in leadership and life for giving and receiving feedback in a safe manner. SBI is a model designed by the Center for Creative Leadership for self-evaluation and giving feedback to others. SBI is an acronym that is defined below:
- Situation: Describe the situation where the observed behavior occurred.
- Behavior: Describe the person’s behavior (or your behavior) – physical, observable action.
- Impact: Share with the person (or yourself) the impact of their behavior on you and others present.
There are several ways to engage the SBI model in your leadership. You can use it to observe yourself as a leader, work with your team, colleagues and boss. In this workshop we will take a deeper dive into using the SBI model, the importance of “asking permission”, being specific, ask questions to learn and discuss how to use it effectively in your leadership. |
Leadership Presence
coming soon... |
Managing Difficult Conversations
 
Conflict is a normal and necessary part of healthy relationships. As leaders we must learn to be confident in leading ourselves and others through proper conflict resolution. When a leader mismanages conflict it can harm relationships, break down trust and have long term results on projects… ultimately hitting the bottom line and affecting the entire organization. On the contrary when conflict is handled in a respectful and positive way, it creates the opportunity for growth, ultimately strengthening the bond between team members. By learning the skills you need for successful conflict resolution (which includes managing conflicts between your team members as a mediator), you can face disagreements with confidence and keep your personal and professional relationships strong and growing. |
Performance 101: Creating a Performance Plan
A high performing organization depends on continually identifying, developing and improving skills, knowledge and behaviors that are necessary for the individual and organization’s growth. An ideal performance plan or a review should establish and maintain a joint planning and communication process between the leader and the employee that focuses on what the employee is expected to accomplish during the performance period. The leader needs to ensure that the employee’s performance is evaluated in terms of measurable results and to describe how these results are achieved through consensus building and level-setting leaders will identify all the necessary components of a strong performance plan. Then leaders will be provided with tools and resources to create a plan |
Indoor Rock Climbing Half Day Experiential Leadership Workshop:
This exciting and engaging half-day group program is custom designed to meet your group’s unique goals. It is a perfect way to practice and reinforce skills covered in previous workshops or to introduce new topics and skills to your group. The program will include interactive initiatives, group and individual debriefs and coaching, and, of course, learning to rock climb and to belay, that is, to control the rope that keeps the climber safe.
These half-day, morning workshops are held here in Charlottesville, at an indoor rock climbing gym, making them easy to get to and not weather dependent. All fitness levels are welcome, and no climbing experience is needed. Over 80% of the strength used in climbing is in the legs, so anyone who can climb a few flights of stairs or a short ladder will succeed.
Topics covered include:
- Critical Conversations
- Situational Leadership
- Consciencious Communication
- Self Leadership
- Teamwork and Trust
|
Social Awareness and Relationship Management
There is a direct correlation between a leader’s success and their ability to “read” people and manage healthy professional relationships. In this session we will identify social awareness and tools to increase your social awareness as well as steps and boundaries necessary to build and grow strong relationships. |
The Seven Habits of Highly Effective People
Our character is a collection of all our habits. And habits have a powerful role in our life. Habits consist of knowledge, skill and desire. Knowledge helps us know what to do, skill gives us the ability to do it, and desire is the motivation to do it. Principles are guidelines for human conduct which have impact upon our habits. In this Stephen Covey 7 Habit workshop, we explore the 7 habits and the principles that apply to those habits. Participants will learn how to: take initiative, balance key priorities, improve interpersonal communication, leverage creative collaboration, and apply principles for achieving a balanced life. |
|
