There are times when a specific incident or dispute occurs between different parties, whether individuals or a group of people, that require assisted dialogue to work through and see change. Mediation is a process for resolving such disputes between conflicting parties with an intermediary to help guide the conversation to address concerns and find a solution. We provide mediation services to facilitate conversations from an unbiased perspective to listen, observe and capture information to reach an agreement.
Mediation is beneficial to preserve relationships, encourage change, avoid negative publicity, bring in a positive witness and offer flexibility in the process. Mediation will only be effective if all parties are present in the process and willing to reach an agreement. Mediation services will not be provided if any violence or threats have occurred.
Our mediation process involves setting ground rules, acknowledging opening statements and desired outcomes from all parties, communicating relevant information, identifying the specific problem, exploring and evaluating solutions and reaching an agreement that all parties are satisfied with. At the end of the mediation process, the mediator will write up a written document to be signed by all parties based on what all parties have agreed to and committed to as the outcome.