As the world of work changes to be more global and more flexible, leaders are much more likely to be responsible for leading a team of virtual workers. Research indicates that virtual teams provide a lot of benefits for organizations including increase in employee retention and an increase in productivity. However, leaders are finding that they need to adjust their leadership style in order to get their virtual teams to that more productive state.
Generally, leaders of virtual teams do the same things as leaders of in-person teams, including setting expectations, providing direction, communicating vision, building trust, having regular one-on-one conversations and team meetings, holding team members accountable for their work, and developing them. However, how they do these things differs when they lead virtual teams.