See what our enthusiastic clients have to say about MSBCoach. Read individual client testimonials.
“Our trainer has great energy when presenting material to a group. Very passionate about MSBC’s approach to developing strong leaders.”
“MSBCoach is always well versed when facilitating coaching sessions as well as having a lot of energy and passion that becomes contagious with an audience.”
Mack Trucks, Inc. / Volvo Trucks North America
” I initially made contact with MSBCoach through a mutual friend. I am in the process of transitioning from an extensive career as an executive in the financial services industry to a possible position in the Episcopal ministry. My coach’s leadership coaching assisted me in the following areas:
- Rebuilding my self-esteem and sense of confidence during a particularly difficult time in my job (due to the global economic crisis and the stock market collapse)
- Helping me to recognize my strengths and weaknesses as it concerns dealing with others in the workplace and in dealings with my current clients
- Through personality tests and reading materials helping me to define my personality type and traits and discern how to maximize my talents in dealing with others
- Learning to recognize my weaknesses and work through ongoing family frustrations such as my divorce in 2003 and trying to live up to my parents’ expectations as the oldest of three children
- Use my abilities to help counsel others to the best of my ability – whether it is in my current vocation or in my possible calling to the ministry
- Continue to focus on balance in my life – work, family, spiritual life and leisure time
MSBCoach has been so reaffirming for me. Our emails and telephone conversations have all lifted me up, given me a renewed sense of purpose and boosted my morale significantly. I may call upon them again later this year to further assist me in my spiritual calling. My coach was a truly wonderful teacher, guide and leader and I would highly recommend MSBCoach to anyone looking for a coach.”
VP, Morgan Keegan & CO
“In partnership with MSBCoach, we have worked to create unique coaching and leadership solutions to help our employees grow and develop, and thus also helping to achieve our company’s strategic goals.”
“University of Virginia Medical Center has had a great experience with MSBCoach, LLC”
“The self exploration exercises helped me to communicate and interact better with my colleagues.”
The program and facilitation offered by MSBCoach got the team to provide honest and sometimes painful truths about one another. Some of the participants have shared with me that the last exercise was the most difficult thing they have done in their careers but also the most meaningful. It has already resulted in a number of organizational structural discussions with more to come. Thanks again,
Charles L. Werner, EFO/CFO/MIFireE Charlottesville,VA 22902
“As anyone in the real estate industry will tell you, 2008 has been a year full of changes and challenges. I have heard countless accounts from relatively new agents to long time producers about how this year has not only changed their business, but how it has impacted them personally as well. I became more and more concerned about how I could effectively help the agents in my office focus on what’s positive and look forward to what 2009 will bring.
In planning for our Annual Meeting, I wanted to bring in a resource that would help the agents focus on what’s right in their world, both professionally and personally. I wanted to find a trainer who could come in to talk “big picture” and not necessarily about the real estate industry, but also apply the lessons to life in general. Thankfully I didn’t need to look far – MSBCoach was the answer.
I have known CEO Michelle Braden since early 2007 and have been impressed by the passion and commitment she radiates when helping others. MSBCoach’s years of successful coaching and mentoring clients to achieve their personal and professional best is a testament to their collective knowledge and experience. Even more important, in my opinion, is their ability to quickly and completely understand the needs of their clients and to deliver the support and guidance they need to achieve their goals. MSBCoaches warm, personable, yet fun approach put their clients at ease and they know they have someone on their side.
During our Annual Meeting, our presenter was able to draw the agents out of their negative thoughts and get them to participate in a discussion about how they can choose their path to success. We all participated in a fantastic exercise that reinforced for agents their positive attributes and gifts as seen by their fellow agents – this was a truly uplifting, encouraging and affirming experience. Even today, I see agents talking about and referring back to their “gift card” with a smile.
The Annual Meeting was a huge success, in large part to MSBCoach. I highly recommend Michelle and MSBCoach to individuals and organizations looking for a professional who can help people realize their potential and create a pathway to success. I look forward to working with Michelle in the future and recommending her to my colleagues.”
Amy Enoch, GRI
Managing Broker, Long and Foster Real Estate
“We were extremely impressed as we partnered with MSBCoach to efficiently identify targeted workshops to add to our leadership curriculum…”
Leslie Andrus, Senior Training and Development Specialist WorldStrides
“My coach was great and allowed me to work through some issues of being a supervisor, particularly a new supervisor. I learned that I need to move out of the ‘star performer’ role that I’ve been in for 18 years and to move into a ‘star leader’ role. The relationship I formed with my classmates has been great. It helped me to utilize the expertise of others and ask for help.”
participant in Emerging Executive Leadership Program
“Clinical Care Options retained MSBCoach’s services to help our executive team and emerging leaders improve their communication and leadership skills. Thanks to MSBCoach and the Emergenetics Profile, I have witnessed a remarkable improvement in the leadership team’s individual self-awareness, understanding of purpose and confidence to lead others. Given the quick, positive impact on our leadership team, we are committed to continuing the executive coaching and tailored training programs. I really appreciate MSBCoach’s passion, expertise and dedication to deliver customized services for our needs while integrating the well-established principles of leadership development.”
Linda R. Coogle
President and COO, Clinical Care Options
“Our trainer was an enthusiastic speaker about a topic she is committed to – authentic leadership. The audience appreciated the thought provoking presentation she gave on the importance of leadership being congruent with personal values.”
Albemarle-Charlottesville Human Resources Association
“PVC supports their development through individual Professional Development Plans, which include educational and coaching opportunities.”
“I am pleased and proud recommend MSBCoach to you. As an adjunct faculty member at Piedmont Virginia Community College for 15 years and a leader in the Charlottesville non-profit world for at least as long, MSBCoach helped me greatly and specifically if the following areas:
- My coach worked with me to improve my communications issues with colleagues – Communications has always been a weak point for me. I had a tendency to react negatively when challenged, with students and colleagues alike. My coach taught me strategies that encourage me to think before I speak and to take into consideration what the other person needs and where they might be right.
- I had a tendency to react in anger when people didn’t agree with me. Obviously, this made compromise difficult and in some quarters I have a reputation of being difficult to get along with. My coach taught me some techniques that I now use to diffuse difficult situations in the classroom. These lessons have also made me a more effective negotiator.
- My coach helped me identify my strengths rather than focus on my weaknesses. This has been liberating because I have always looked at ways that I need to improve rather than how I can use what I already do well! This change of outlook simply saves energy and improves my world view!
I cannot overstate the support MSBCoach has provided. I appreciate her honesty and gentleness. She doesn’t force me to learn, she invites me to learn. I can’t recommend her highly enough.”
“Michelle Braden, CEO of MSBCoach in Charlottesville, VA, has helped Phthisis create such a positive workplace environment.”
”MSBC utilizes a remarkable method of asking key questions; knowing that the answers will reveal self understanding on how to solve the issues at hand”
Olga Morris, Forward Magazine, Founder/Editor
“Working with MSBCoach for the past year has given me a boost in confidence that’s certainly helped my small business succeed on several levels. First, I have to point out that I have run a couple of other businesses in the past (Pre-School and Residential Brokerage Firm) and it was’t until I began working with MSBCoach, that I began to operate with a new perspective. My latest business venture uses the many connections I have garnered in the past 10 years as a leverage to fulfilling a communication gap between the Spanish & English speaking communities. Hence, I have been working diligently in creating Virginia’s first bi-lingual business journal, *FORWARD-Adelante*.
For me, my coach’s strength has come from the ability to show me new marketing and sales tactics that have helped my business to propel forward rather quickly. However, it is not merely in her way of telling me what I should do, but more importantly it is in the assignments that force me to exercise the actions that I need to take in order to attract clients.
MSBCoach not only covers the practical matters of running a focused marketing campaign to build up my clientele, but my coach assisted me in efficiently dealing with the everyday obstacles that come up unannounced such as outlining my intentions to prospects, handling customer complaints, clarifying my objectives, addressing personal issues that get mixed up into business affairs, and discovering hidden opportunities.
For anyone who is starting out in a new business, or a team of people that just need fresh ideas, I highly recommend working with MSBCoach. My coach was not only smart, but compassionate and clearly loves what she does.”
Publisher and Founder, Forward Business Magazine
“Our trainer obviously has a passion for what she does and it comes through in her presentation. She has high energy and made the topic very fun. I wanted to know more and took time to introduce myself. She was very professional, but also relatable.”
April D. Ristau
Senior Vice President/Area Manager, Licensed Insurance Agent
SunTrust Bank, SunTrust Investment Services, Inc.
“The seminar was delivered with the undeniable expertise of a leader in the industry, but also with the presence and engagement of someone that you would want to work with as a business or leadership coach. Our trainer gave the audience exactly what we wanted to know and more.”
CHERI A. LEWIS, ESQ.
Lewis Law Offices, PLC
“I am writing in reference to MSBCoach.
I have worked with MSBCoach for the past three years. I believe that through mentoring and training, MSBCoach has helped me to accomplish my career goals thus far.
In 2007, I spent an hour once a week in training sessions with Michelle Braden, CEO and coach, and her teaching me leadership, strength training, and team building skills. I feel that without this help I would not be the successful Human Resource Director that I am today. The motivation and confidence that I have gained gives me the opportunity to help others get to their level of success also.
My colleagues and I will always be thankful for the “daily quotes” and support she has given us everyday here at Beaufont Towers.”
Human Resource/Finance Director, Beaufont Towers
“I have been in food service for over thirty years and have had the pleasure of working with many directors as well as managers, chefs and other professional people in this industry.
As a Professional Certified Chef I have had several courses and training seminars on leadership and the importance of good management skills and the application of those skills and talents.
My coach was a consummate teacher and coach. My coach introduced me to the program of discovering my strengths as well as my staffs’. Through this program, I learned how to focus on my staff’s strengths rather than their weaknesses. I discovered more about how to lead my team.
I could go on and on about the “gift” MSBCoach has in coaching and bringing out the best in people. But, I am sure if you have the opportunity to attend any of their classes or seminars will discover what I have, and that is learning to recognize job fit with your staff becomes an asset in employee retention and will help to bring about self discovery for themselves and their staff.”
Food Service Director, Beaufont Towers
“Our trainer was an excellent speaker and brought a lot of enthusiasm to the presentation. I was fortunate to attend the session titled “Be Yourself, Everyone Else Is Taken”. Our trainer brought a lot of enthusiasm to the training and was very professional. Her knowledge is very impressive and detailed. MSBCoach will assist any company to meet or exceed their goals for establishing better relationships in the market and increasing opportunities for increased business.”
Robert W. Sullivan, Jr.
Account Manager Southwest Virginia Janitor & Supply
“I am writing to recommend MSB Coach to you and your company. My coach has a wonderful ability to listen and she helped me to clarify my business issues at hand. She asked all the right questions to help me come up with creative and productive solutions. My business and relationships have greatly benefited from the classes and individual coaching from MSBCoach.
I cannot express enough, the help and support that my coach has given to me. I have and will continue to recommend MSBCoach to individuals and businesses in need of coaching. If I can answer any questions for you please do not hesitate to call me at 804-507-0566.”
Owner, Serenity Salon
“Clear speaker, enthusiastic and knowledgeable”
“My experience with Rick was very worthwhile. He helped me to see different perspectives/angles that I normally would not have seen and it helped me get through a number of different situations. I espeically liked role-playing the conversations….although difficult at times it greatly helped me to collect my thoughts and portray them in a professional and efficient manner. Practice does make perfect!”
Thanks Rick! It has been great to get to know you and work with you! I look forward to keeping in touch!”
Lead Compensation Analyst, UVA Medical Center
“There were things I already knew but this class gave me refreshers on excellent customer service and how emotional intelligence plays an integral and vital part in our daily interactions internally and externally”
A Recent Workshop Participant