High performing teams begin with strong leadership. The MSBCoach approach is to focus on leadership then work through the leadership to develop HP Teams.

1. We believe in the Lencioni model of building a high functioning team.

2. The foundation of a high performing team is trust. We work with leaders and their teams to discover where they are in trust, what they are doing well and what is missing. Trust, or lack thereof, is felt in the organizational atmosphere. We use human behavior and emotional intelligence tools as a part of this process to better value yourself, those you work with and to build healthy working relationships.

3. The next step is to create an environment within your corporate culture for productive conflict resolution. We work with your team to collectively create communication expectations, define roles, define the atmosphere (culture) you want, engage in challenging conversations when necessary and how to use self-awareness and social awareness learned in trust building to have healthy conflict resolution.

4. Through trust and productive conflict resolution we become committed to the project, process and the people we are working with. In this section we work through goal setting and conversations that lead to accountability as well.
We then move to accountability. It is important for HP teams to be accountable to one another and not just to the “boss”. We take what we have learned in the previous sections to create accountability within the culture. When each person has aired their concerns and worked through their thoughts they are more committed and more likely to hold themselves and their team members accountable to the results.

5. Lastly, we reach results… and not just any results, through this process, we achieve the highest results and everyone is on board producing a high performing team.